Privacy Policy

BGauss Auto Private Limited (hereinafter referred to as “We”, “Us”, “Company” or “Our”) is concerned about the privacy of the users (hereinafter referred to as “You”, “Your” or “User”) of its website (“Site”) located at https://www.bgauss.com and has provided this privacy policy statement (the “Privacy Policy”) to familiarize You with: the manner in which Company collects, uses and discloses Your information collected through the website.

By using the App, availing the Services and voluntarily providing Us with information (personal and/ or non- personal), You are consenting to Our use of it in accordance with this Privacy Policy. This Privacy Policy does not apply to third-party websites/ applications that are connected via links to the App. If You do not agree with the terms and conditions of this Privacy Policy, please do not proceed further to use/ access App.

Your use of the App will be governed by this Privacy Policy as applicable to the App together with all policies, notices, guidelines, disclaimers that are published and shared with You from time to time which are incorporated herein by way of reference including but not limited to Terms of Use and such other terms as may be applicable to You in Your capacity as a User. This Privacy Policy shall be enforceable against You in the same manner as any other written agreement.

1. Information and Usage

This Privacy Policy explains how BGauss Auto Private Limited collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. ‘Personal Information’ is data that can be used to uniquely identify or contact a single person (“Personal Information”). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, date of birth, gender, e-mail address, etc.

You may need to provide BGauss Auto Private Limited Your Personal Information during the course of using some services of the BGauss Auto Private Limited, for instance, creating a User ID, provide information in Your account while registering on the Website, or provide financial information while making an online purchase, upload content, participate in any online survey or contest, communicate with BGauss Auto Private Limited ‘s customer service by phone, email or otherwise, provide reviews for the content available on the Website.

BGauss Auto Private Limited collects only such Personal Information that BGauss Auto Private Limited believes to be relevant and is required to understand you or your interests. BGauss Auto Private Limited collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by BGauss Auto Private Limited, keep You informed about latest content available on the Website, special offers, and other products and services of BGauss Auto Private Limited, to assist You with customer service or technical support issues, Provide any support services for the Services availed by You through the App ,To update you upon the development and news with respect to Services or any other products or related services of the Company, To collect any monies owed by You to the Company, Conduct research and analysis to detect, prevent, mitigate and investigate fraudulent or illegal activities, Analyze how the App is used, diagnose service or technical problems, maintain security,to help You efficiently access the App and avail the Services, Monitor aggregate metrics such as total number of users, traffic, and demographic patterns, To notify You regarding your Account, to troubleshoot problems with Your Account, to resolve a dispute, to confirm Your identity in order to ensure that You are eligible to Use the App, and/or any Service, To carry out Our obligations and to process transactions arising from any contracts entered into between You and Us, To notify You about changes on the App, or any BGauss Auto Private Limited Service or Product, Notify You, if possible, in the event We become aware of any breach of the security of Your information and take appropriate action to the best of Our ability to remedy such a breach,, To enable Us to comply with legal and regulatory obligations, to follow up with You after Your visit, to otherwise support Your relationship with BGauss Auto Private Limited. or to prevent fraud and unlawful use. We will use and retain Your information for such periods as necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements.

BGauss can use any medium to communicate with you. E.g. Email, App Notification, Whatsapp, Call, Whatsapp Call, SMS.  

In an effort to make our Website effective, certain information may be collected each time you visit the Website. Such information may be stored in server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the Website and the type of user who is accessing our Website and certain browsing activities by You. This data may include: IP address of Your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the Website You last visited before visiting to our Website. The duration of Your stay on our Website is also stored in the session along with the date and time of your access. These data are used by BGauss Auto Private Limited to understand the use and number of user visiting the Website. Some of the information related to the Website and Your visit to the Website may be shared by and with the sponsors, investors, advertisers, developer, strategic business partners of BGauss Auto Private Limited and some associates in order to enhance and grow our business and the Website to which you give your irrevocable consent but we assure that these  information will never include any of Your Personal Information. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites.

When You use the Website, BGauss Auto Private Limited’s servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies. and you give you irrevocable consent for the same and for the said process of information collection, BGauss Auto Private Limited will not be held liable or responsible in any manner whatsoever . A cookie is a small amount of data that is sent to a user’s browser from a web server and is eventually stored on a user’s computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to BGauss Auto Private Limited.

Whether You want Your web browser to accept cookies or not is up to You. If You haven’t changed Your computer’s settings, most likely Your browser already accepts cookies. If You choose to decline cookies, You may not be able to fully experience all features of the Website. You can also delete Your browser cookies or disable them entirely, but this may significantly impact Your experience with the Website and may make parts of the Website non functional or inaccessible. We recommend that You leave them turned on.

We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our products and services. and for the said process BGauss Auto Private Limited will not be held liable or responsible in any manner whatsoever. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.

BGauss Auto Private Limited also uses the log file like other website servers which is the standard measures. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyze trends, administer the site, track a user’s movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

BGauss Auto Private Limited DOES NOT trade or sell Your Personal Information in any manner, except as specified herein or if express consent is sought from you.

BGauss Auto Private Limited may collect non-personal information (“Non-Personal Information”) from You through the App when You visit and/ or use the App. Non-Personal Information is any information that does not reveal Your specific identity, such as, browser information, internet protocol address, information collected through Cookies (defined below), details of Your internet service provider, the date, time and duration of Your usage of the App, pixel tags and other technologies, demographic information, etc. Our App gathers some information automatically when You visit the App and stores it in log files. We may collect certain information about Your mobile device through which You have accessed the App to facilitate, evaluate and verify Your use of the App.

Location and Vehicle Information: In order for Us to be able to provide You the Services, BGauss Auto Private Limited may also obtain Your location information, including but not limited to location of Your vehicle. BGauss Auto Private Limited may further obtain information related to Your vehicle, including without limitation, type of Your vehicle, manufacturer and model number of the vehicle, and any other vehicle information as may be required for Us to be able to provide the Services.

“Cookies” are small files that reside on Your computer or other mobile device's hard drive and generally contain unique identifier and are accessible only by the website/ application that placed them there and not any other sites. By using the App, You consent to the use of Cookies on the App. The use of Cookies by Our partners, affiliates, advertisers or service providers is not covered by the Policy. 

2. Information Security

BGauss Auto Private Limited strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, BGauss Auto Private Limited adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where BGauss Auto Private Limited stores Your personal data.

BGauss Auto Private Limited is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

BGauss Auto Private Limited implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks. BGauss Auto Private Limited will not be liable for any illegal act of any third party which breaches the security settings of the website You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same. BGauss Auto Private Limited will not be liable for any illegal act of any third party which breaches the security settings of the website.

Company does not rent, sell or share Your Personal Information with third parties or non affiliated companies except to provide the services You have requested. We limit the disclosure of Personal Information to Our employees, independent contractors including vendors, affiliates, consultants, business associates, service providers and distributors of Our services, on a “need-to-know” basis, and only if the disclosure will enable that entity to provide Us with business, professional, or technical support or fulfill Your request.

A “Force Majeure Event” shall mean any event that is beyond the reasonable control of BGauss Auto Private Limited and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

3. Disclosure

BGauss Auto Private Limited will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization.

BGauss Auto Private Limited may disclose any information BGauss Auto Private Limited may have about You (including Your identity) if BGauss Auto Private Limited determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) BGauss Auto Private Limited ‘s rights or property, or the rights or property of users of the Website, including BGauss Auto Private Limited ‘s customers. BGauss Auto Private Limited reserves the right at all times to disclose any information that BGauss Auto Private Limited deems necessary to comply with any applicable law, regulation, legal process or governmental request. BGauss Auto Private Limited also may disclose Your information when BGauss Auto Private Limited determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. BGauss Auto Private Limited may disclose any information BGauss Auto Private Limited may have about You (including Your identity) if BGauss Auto Private Limited determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally)

You acknowledge and agree that BGauss Auto Private Limited may preserve any communication by You with BGauss Auto Private Limited through the Website or any Service, and may also disclose such data if required to do so by law or if BGauss Auto Private Limited determines that such preservation or disclosure is reasonably necessary to:

(1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of BGauss Auto Private Limited , its employees, users of, or visitors to, the Website, and the public.

BGauss Auto Private Limited‘s rights or property, or the rights or property of users of the Website, including BGauss Auto Private Limited‘s customers. BGauss Auto Private Limited reserves the right at all times to disclose any information that BGauss Auto Private Limited deems necessary to comply with any applicable law, regulation, legal process or governmental request. BGauss Auto Private Limited also may disclose Your information when BGauss Auto Private Limited determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

BGauss Auto Private Limited shall take all necessary steps to ensure that the user data collected directly through the website is maintained in a secure manner and is used for the specified purpose. The User consents to allow BGauss Auto Private Limited to share data, as necessary, with government departments like DHI (Department of Heavy Industry) for checking/confirming/informing about the subsidy offered to the user on the purchase of electric vehicle or to respective RTO for vehicle registration of the owner/buyer.

4. User Discretion

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content.

You can add or update Your Personal Information on a regular basis. When You update information, BGauss Auto Private Limited will keep a copy of the prior version for its records.

BGauss Auto Private Limited may, send direct advertisement mailers to You at the address given by You which could contain details of the products or services displayed on BGauss Auto Private Limited or of any third party not associated with BGauss Auto Private Limited You have the option to opt-out of this direct or third party mailer BGauss Auto Private Limited respects Your privacy and if You do not want to receive e-mail or other communications from BGauss Auto Private Limited, For any query or assistance, feel free to Contact Us.

If You do not want BGauss Auto Private Limited to use Personal Information, for any query or assistance, feel free to Contact Us. It is pertinent to mention that the Disclosure Clause as mentioned herein above will be adhered to in any case.

The ‘Help’ portion of the toolbar on most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website of its manufacturer. However, as cookies allow You to take advantage of some of the Website’s features, some of the Website’s features and services may not function properly if Your cookies are disabled. It is therefore, recommended that You leave the cookies turned on. For instance, if You block or otherwise reject BGauss Auto Private Limited‘s cookies, You will not be able to add items to Your shopping cart, proceed to checkout, or download any of BGauss Auto Private Limited‘s Content or avail of BGauss Auto Private Limited‘s services that require You to log in.

Through cookies, Web servers may log information such as IP address of your computer/proxy server that you use to access the Internet, your device type, operating system type, mobile device identifier, browser type, domain, and other system settings, the name of your ISP or mobile carrier etc. We use all of these information to analyse trends among our visitors to help improve our Website experience. If you are uncomfortable with the collection of data through the use of cookies, we recommend disabling this feature through your browser preferences on website or delete cookies for the website/App. Most Web browsers allow web visitors to exercise control over such files on their computers by erasing them, blocking them, or notifying the visitor when such a file is stored. For Mobile apps, the phone device has similar functionalities to erase, block, notify etc. At any point of time, you can go to your app settings on the phone and delete the cookies/data associated with the app/website. www.BGauss.com website users are asked to refer to their browser’s/device’s instructions to learn about those functions.

5. Change in Privacy Policy

The User acknowledges that becoming a User of the Website and its Services signifies their assent to this privacy policy. Company may update this privacy policy at any time, with or without advance notice. In the event there are significant changes in the way Company treats User’s personally identifiable information, Company will display a notice on the Website or send Users an email, as provided for above. Unless stated otherwise, Company’s current privacy policy applies to all information that Company has about Users and their account. Notwithstanding the above, Company shall not be required to notify the Users of any changes made to the privacy policy. If a User uses the Services after notice of changes have been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed practices.

6. Advertisements

Some of the advertisements You see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about You and Your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand Your interests and deliver to You advertisements that are tailored to Your interests.

Please remember that the Company does not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy.

7. Choice/Opt-Out

Company provides all its Users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us or on behalf of Our partners after setting up an Account.

 

8. General Provisions

If you receive an email/SMS that appears to be from  BGauss Auto Private Limitedthat requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email / SMS was likely to have been sent by someone trying to unlawfully obtain your information. We do not ask for this type of information in an email / SMS. Do not provide the information or click on the link.

9. Questions

BGauss Auto Private Limited may be obligated to disclose your personal data in good faith that such action is necessary or mandated by law in order

To comply with legal obligation or if disclosure was required by law, rule or regulation or was in response to a valid order of Court or authorised agency of Government or other legal process.

To protect and defend the legal rights or IPR or other properties of BGauss Auto Private Limited.

To prevent and investigate possible wrongdoing in connection with the service.

To protect the personal safety of users of the services or the public.

To protect against any legal liability.

10. General Provisions

By accessing the Website, You have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website.

Unless stated otherwise, the Policy applies to all information that BGauss Auto Private Limited has about You and Your account.

By using this Website and the products, content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or agents of BGauss Auto Private Limited such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate BGauss Auto Private Limited in providing certain functions. BGauss Auto Private Limited will not be liable in whatsoever manner for the information shared by You on the third party payment gateway operator.

BGauss Auto Private Limited may make changes to this Policy, from time to time at BGauss Auto Private Limited ‘s sole discretion or on account of changes in law, however BGauss Auto Private Limited Ltd. the revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes.

BGauss Auto Private Limited may e-mail periodic reminders of the notices and conditions, unless You have instructed BGauss Auto Private Limited not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, BGauss Auto Private Limited shall not be required to notify You of any changes made to the Policy.

If You choose to visit the Website, Your visit and any dispute over privacy is subject to this Policy and the Website’s Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. The courts at Mumbai, India shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy.

11. Severability and ExclusionWe have taken every effort to ensure that this Policy adheres with the applicable laws. The invalidity or unenforceability of any part of this Policy shall not prejudice or affect the validity or enforceability of the remainder of this Policy. This Policy does not apply to any information other than the information collected by the Company through the App. This Policy shall be inapplicable to any unsolicited information You provide Us through the App or through any other means. All unsolicited information shall be deemed to be non-confidential and the Company shall be free to use and/ or disclose such unsolicited information without any limitations.
12. No Waiver
    The rights and remedies available under this Policy may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by law. It may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.
13. Questions
    Questions regarding this Privacy Policy should be directed to the following address: Ram Ratna House, Victoriamill Compound, P.B.Marg, Worli, Mumbai-400013
14. Contact
    For any query or assistance, feel free to Contact Us with subject line-PRIVACY POLICY.